Got a question approximately Tri-State Shuttle? Ask the Yelp network!
Your believe is our pinnacle problem, so groups cannot pay to adjust or cast off their opinions. Learn extra.
dobrovol.org I actually have used tri-country shuttle two times once in 2019 and as soon as in 2021 to take me from Bullhead az to Airport and select-up round journey no troubles in any respect
My husband & I were getting back from a trip, but our aircraft turned into delayed an 1 1/2, I called and left a message at 10:30a.m. and asked for a go back call.Never acquired one, then about an hour later an additional half of hour turned into tacked onto our plane put off. I called but this time the proprietor answered. He informed us he might to try to find another motive force, but it would cost us $155 greater, on top of the $240 we all equipped gave him. We notion that that become alternatively harsh. He refused to refund our go back cash of $a hundred and twenty. So we have been left stranded. We need to have visible the “red mild” after I booked it with a credit score card, but was instructed to give the motive force cash. Never again might I use this use this business. Buyer beware!
I may not use this carrier in the future. They lost my reservation and left me stranded. Customer service is terrible. Never answer their telephone and have you ever depart a message. I had no appreciate for them leaving me putting on the airport and not clearing up the problem that day. ended up calling Uber and the their region provider became terrific! Do. Not use TRI country They don’t deserve the commercial enterprise.
What a exquisite service we’d advocate to vacationers. The shuttle become on time both on our arrival and departure and, Shannon, who drove us both approaches is high-quality and informed about the area from Las Vegas to Laughlin, Nevada. She is any such caring individual and an terrific driving force. Tim, who we spoke to at the cellphone changed into courteous and very helpful and organized as we had to alternate our date of our go back trip due to a personal be counted at home. We discover the on line form very clean to fill out and motives and directions are clean to comply with.Kudos to Tim and Shannon for supplying such an super service. We could be again and sit up for it.Ed and Marilyn Bell
WARNING! Don’t get stranded like I did. I’m a sixty nine 12 months vintage woman who changed into left status out of doors on the pickup spot at the Las Vegas airport looking forward to the go back and forth that never confirmed up. I known as Tri-State in January and booked their frequently scheduled Sunday, four:30 run from the airport to Laughlin and paid extra to be brought to my home. I in particular asked Tim what I need to do if there was a problem. He advised me to call the office and use his extension a hundred and one and it might connect to his non-public cellular telephone and he might answer. I called nine times and left 4 messages. He by no means picked up. After an hour of ready inside the cold, I observed any other travel that become going to Lake Havasu. I begged the driving force to take me too and stop in Laughlin. Of route, I paid for this commute too. On Monday, nobody had again my name so I went to the address in Bull head City. The building turned into empty. I went to a neighboring business and asked approximately Tri State Shuttle. I was told the building had been empty for over a 12 months perhaps two. On Tuesday, I referred to as again and left every other message. That afternoon I acquired a call returned. Tim told me that there must have been a glitch and my name was left of the roster. I instructed him I had visible that excuse on another Yelp grievance And informed him I wanted to be reimbursed for what I paid the 2d trip employer. I additionally advised him I became very upset about being stranded and When I could not find anyone at the commercial enterprise cope with I filed a grievance at the Better Business Bureau. He got very irritated and started yelling that he would not supply me any cash lower back. I said goodbye and hung up. Gambling casinos might be a laugh, but gambling on a trip showing up isn’t always. Don’t take a danger on being stranded, waiting for a commute that can in no way come, or calling telephone numbers that no one solutions.
WARNING! I turned into STRANDED on Sunday night time on the Las Vegas airport while TRI-STATE DID NOT arrive to PICK ME UP. I waited outdoor within the cold for an hour on the pick out-up spot and no Tri-State Shuttle ever appeared. I known as 9 instances and left 4 messages. When I booked I known as the office, and talked with Tim. I in particular asked what I need to do if there was a trouble. He told me I ought to call the office and use his extension one hundred and one and the decision might visit his non-public mobile cellphone and he’d take care of it. However, my calls did not visit his cell cellphone. I turned into stranded. Monday I went to the deal with listed for the business enterprise. It became an empty constructing. I checked with a neighboring commercial enterprise and become advised the building hadn’t been occupied for a year, maybe . Tuesday, I referred to as and again and left a message. I got a return name later and Tim stated…my “name wasn’t indexed on the roster which is printed from the laptop files.” Wow, I study this excuse on someone else’s review that become stranded at the airport. I informed him I was disenchanted due to the fact I was 69 years old and he left me status outside inside the cold for over an hour watching for a shuttle that did no longer display and calling a smartphone range that become no longer answered. I stated I wanted him to reimburse me the value of having to find and book another trip to Laughlin and I informed him that I filed a grievance with the Better Business Bureau. At that point he got irritated and started yelling announcing he would no longer refund me any money … so I stated good-bye and hung up. If you want to make sure the trip you e book and pay for will pick you up as agreed, use some other employer. Don’t get caught waiting outdoor for a commute that may not show up. Connie KB
Avoid, please. Hitch-Hike, Walk. Find a person on the “Exchange” that is going to Vegas, and pay them (as I did), but DO NOT USE THESE RUDE PEOPLE.!
I went online and ordered a ticket (past due-night time). The Website isn’t always pretty ‘user-pleasant’, as there is no confirmation of transaction. How is it a RESERVATION should consist of a charge? So, if one can not depend upon a confirmation for twenty-four+ hours, and now not recognise (at least) that the fee records turned into (at least acquired, now not processed), how canthat ANY statistics became acquired? In the technique, one DOES NOT get an e-mail respond…… nothing!! Even although it’s miles a “reservation”, there is NOTHING you can still depend on, until they call.
I despatched an email, indicating my dissatisfaction with the manner.
I received this rude and insulting reply from Mr. Maller, through e mail:
“It’s because you cannot read, why do you observed that is at the internet site what do you believe you studied it method … … …… … … All I can say on your remark is after 122,505 traffic to the website and 89,563 reservations later who do you think is the hassle oh that is eighty nine thousand five hundred and sixty three resrvations given that 2008, Hum
(One could suppose, in the event that they have been interested by their customers pleasure, a slightly extra diplomatic reaction might were so as).Business proprietor facts
This gentleman did not have a reservation with our agency and felt it vital responsible us that he could not make a reservation on-line I attempted to give an explanation for to Arthur that the hassle turned into his expertise on how to do a reservation and that we’ve received nearly 90’000 reservations inside the past 8 years from the precise identical internet site. I tried to give an explanation for to Arthur that every one the lines needed to be stuffed in on the reservation form and that if anything was lacking it might not accept the reservation request. He said he did all that and that it did now not deliver him a reservation confirmation. I provide an explanation for to him that he handiest doing a reservation request and that it states that he could receive a confirmation inside 24 hours or if made on Friday after 3:00 PM he would acquire that affirmation on Monday. This become all said when he submitted the reservation request. I do no longer realize a whole lot more of a way to provide an explanation for it to him. We by no means rate him his credit score card for the reservation request that he typical the terms of that reservation request and its cancellation policies. by means of giving his digital signature.